InMotion Hosting Support Center

I can't find McAfee Email Protection in my cPanel

Category: Fighting Spam

n/a Points
2015-07-08 5:45 pm EST

Hits: 109
When I bought a hosting package, I also bought McAfee email protection for one address. The symbol for McAfee was in my cPanel until I created my website's email account. Then, when I went back to the cPanel, the McAfee symbol was gone. Is it already activated? Where do I go to access anything McAfee related? I already bought and paid for the service, so it should be there.

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42,973 Points
2015-07-08 6:05 pm EST

My apologies for the problem with McAfee not appearing. The problem is that we cannot directly make a change to fix an issue of this nature form the Support Center. I apologize but your best course of support for this issue is to contact our live technical support team.

Apologies again that we can't help you directly. If you have any further questions or comments, please let us know.

Arnel C.

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