InMotion Hosting Support Center

Not able to submit form on website

2013-07-16 5:03 pm EST

Hits: 722
Hi, I've just launched a new site at but nothing happens when I try to submit the contact form. I feel like the problem is with the hosting and not being able to send emails from the sever than it being a coding problem. A sandbox version of the site which is identical to this one is at This site is hosted somewhere else and the submit button works fine.

Grateful for any guidance.


You must login before you can ask a follow up question.

You must login before you can submit an answer.



41,747 Points
2013-07-16 6:14 pm EST
Hello Pixelstadium,

I'm sorry to hear about the problems you're having with the form. Can you explain how you're configuring the form? Are you specifying an email server? If so, what settings are you using? It does appear you're using Wordpress, so, if you could give us a little more information then I can probably narrow down the problem. You can use our article on finding your email server settings and verify that your settings are correct for this server.

I hope this helps to narrow down the issue. If you have any further questions, please let us know.

Arnel C.

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!