InMotion Hosting Support Center

Won't let me log in to Email

Category: Email

n/a Points
2015-01-29 10:31 am EST

Hits: 886
I know the user name and password I'm using are correct. The email worked fine yesterday and now today won't let me log in. It keeps saying invalid user name, but it's correct. Thank you

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31,633 Points
2015-01-29 11:03 am EST

Thank you for contacting us about email login problems. Since I don't your your email password, I created a test email account on your server and was able to login succesfully.

Ensure you are using your full email address (with the @ symbol) as your user name, or possibly try updating your email password.

If your login problems persist, please contact live support so they can replicate the issue with your specific account, and review the email logs for errors.

If you have any further questions, feel free to post them below.

Thank you,

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