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notification email labeled as spam - how to fix this?

Category: Email

custo150
Asked:
2015-08-17 3:39 pm EST

Hits: 51
We have an auto notification to my email address (Gmail account) when a client submits a form. How do you permit the server to send my notification to my registered email address without having it appear as spam? Here is part of the message: " host aspmx.l.google.com [173.194.xxx.xx]
SMTP error from remote mail server after end of data:
550-5.7.1 [23.235.203.109 12] "

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scott
Staff
43,761 Points
2015-08-17 4:09 pm EST
Hello custo150,

Thank you for your question on receiving email as spam. Unfortunately the sending email server has no way to control whether the receiving server treats it as spam. If the receiving server is yours (your gmail) you may be able to whitelist the email address so that it does not flag it as spam. If you have no control over the receiving server/email account, it is up to them to change it.

Kindest Regards,
Scott M

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