InMotion Hosting Support Center

How may I overcome your spam filter?

Category: Email

2013-04-27 8:22 am EST

Hits: 591
I need to exchange legitimate emails with Google AdWords about my advertising -- but your spam filters (on OUTGOING mail!) are bouncing my emails. Your help page (re: 505 error) basically just says, "Yup, we're bouncing 'em -- too bad for you. Try another email account." WTF?? Why would you EVER classify ONE email to ONE recipient as spam? Please let me use my email!!

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5,889 Points
2013-04-29 9:23 am EST
Thank you for your question johnbodle!

Our systems team can, on a case by case basis, whitelist domains to bypass the filter. If you could send the bounce with the content and headers to and let our <a href="">tech support</a> know you want to be whitelisted, we can have systems look and see if they can whitelist you. Make sure you verify in the email with the last 4 of the credit card number on file or the current AMP password in the email. Sorry for the trouble with this and hope to resolve it ASAP.

Best Regards,
James R

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