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E-mails are going to junk in error.

Category: Email

InMotionFans
n/a Points
Asked:
2015-08-18 2:57 pm EST

Hits: 180
Recently several "good" e-mails I receive are being put in my "junk" box. Have to carefully go down every junk mail to make sure I don't empty good ones. What is happening? I open them and say "this is not junk" but it reverts back to the "Junk" box. Help

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0

TJEdens
Staff
10,077 Points
2015-08-18 3:34 pm EST
Hello,

Are you using filters or spam assassin to manage your junk mail? If you are using Spam Assassin you can white-list email addresses. Unfortunately when dealing with spam sometimes things will end up in the junk folder.

Best Regards,
TJ Edens

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