InMotion Hosting Support Center

email sent to me returned as undeliverable

Category: Email

n/a Points
2014-05-10 12:48 am EST

Hits: 350
I emailed a friend; when he replied to my email, it was bounced back to him as undeliverable.
From: Mail Delivery Subsystem <>

You must login before you can ask a follow up question.

You must login before you can submit an answer.



43,761 Points
2014-05-12 11:47 am EST

Thank you for your question. Unfortunately the information given is not enough to be able to review and identify what is wrong. You may, however, want to send the bounceback email to us at Be sure to label it "ATTN: Scott M" and then reply below with a comment saying it was sent as that email address is not monitored for incoming email.

We also have a tool that may assist you with giving the reason the email bounced. Feel free to try out our BounceBack Email parser tool.

Kindest Regards,
Scott M

You must login before you can post a comment about this answer.


30,905 Points
2014-05-12 11:53 am EST

Thank you for your question. Since there are many reasons for an email to be returned, they must be handled on a case-by-case basis.

Our Bounceback parser tool, may help determine the reason behind the returned email.

Otherwise, please provide the full returned email, so we can investigate further.

If you want to do it in a secure setting (instead of this public forum), I recommend forwarding the returned email to Live Tech Support for review.

If you have any further questions, feel free to post them below.
Thank you,


You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!