InMotion Hosting Support Center

creating new folder on Thunderbird

Category: Email

n/a Points
2014-08-15 1:11 pm EST

Hits: 43
I can't seem to get the option of "New Folder" to come up. I've followed directions to right click on Local Folders, but the option of "New Folder" does not appear.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



41,498 Points
2014-08-15 1:29 pm EST

Sorry for the problems with folders in Thunderbird. Can you specify the version you're trying to use? Also, is it on a Mac or PC? We need a little more detail to research this issue. I run Thunderbird everyday, and when I right-click on either local folders or the inbox, I always see the option for New Folders. You can also left-click on the INBOX (or LOCAL folders icon) to select it, then click on FILE >New>Folder in the menu at the top.

If you continue to have the problem, please provide some further detail and we would be happy to investigate the issue further.

Kindest regards,
Arnel C.

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!