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configure mobile phone for email

Category: Email

2013-02-06 2:19 pm EST

Hits: 435
I'm trying to set email up on my mobile phone. Phone just keeps saying set up was unsuccessful. I've tried using both and as the incoming and outgoing servers.

Is there something else I need to do?


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30,622 Points
2013-02-06 2:36 pm EST
Hello Linda,

Thank you for your question. Make sure you are replacing with your specific domain.

For the SSL connection, it should be:
Be sure to replace the xx with your actual server number. Here is a link to a helpful guide on how to determine your server number.

If these settings are correct, and you are still having problems, I recommend contacting live support, so they can check the connection logs in real-time while you connect.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Phone: 888-321-HOST (4678)
757-416-6575 (Intl.)
Chat (there is a link on the top right).

Thank you,


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