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Backup Mail Exchanger question

Category: Email

2013-04-04 2:39 am EST

Hits: 812
Dear sirs,

I would like some assistance regarding the backup mail exchanger.

I have domain *******.com to direct emails to an Exchange server on address mail.*******.com

How do i set the backup exchange to receive emails when the Exchange server is down and then forward them when its back again ?

thank you

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43,761 Points
2013-04-04 10:04 am EST
Hello rentoulass,

While setting up the MX records correctly by listing your InMotion MX records first, then your Exchange records second will allow the Exchange to automatically function as your email server in case of an emergency, we have no tool for removing the email on the other server to migrate it to our server. We actually would have no way to access the other server. That would need to be done by you by pulling the email down from the Exchange server and then uploading it to your cPanel account.

We do have an article on how to move email from one server to another that may help you:
Transferring Emails from your old host to InMotion Hosting

Best Regards,
Scott M

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Thanks for your reply. This is really interesting.

However I would like to have the opposite setup. Perhaps I did not state my question correctly.

So here it is again:
I would like InMotion to host my DNS records.
I dont want my emails to be hosted primarily in InMotion.
The MX record will point to my own Microsoft Exchange Server in my office.
I want InMotion to keep temporarily my emails when my Microsoft Exchange is down.
And automatically forward those emails back to my Microsoft Exchange when its up.

Cant I do it with your Backup Exchanger ?
How do i do it ?
How many MX Records do i need ?

Thank you
24 Points
2013-04-05 1:49 am EST
Hello rentoulass,

It is much the same way if you use the Exchange server as your primary and the InMotion one as the secondary. You will just need to reverse the priority of the MX records, having the Exchange server listed as a higher priority (lower number such as 0) and the InMotion MX records as a lower priority (higher number such as 10). You only need two MX records, one for the Exchange server and one for InMotion.

As before, however, there is no tool to automatically forward emails to the Exchange server. The method would be like the article previously mentioned, but in reverse.

Best Regards,
Scott M
43,761 Points
2013-04-05 10:25 am EST
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