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We are not getting any mail in our boxes


InMotionFans
n/a Points
Asked:
2015-04-09 6:26 pm EST

Hits: 132
Every mailbox we have is empty and we are not getting mail from senders

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John-Paul
Staff
30,400 Points
2015-04-09 6:44 pm EST
Hello,

Thank you for contacting us about not receiving email. When I look at the MX Records for your domain (you provided privately), I noticed they are pointed to Google.

This means Google currently handles all the email transmissions for your domain. If you want your email to remain with them, you will have to create and manage the email accounts there.

Alternately, you can host email with by following our guide on Hosting your email with InMotion Hosting.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

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