InMotion Hosting Support Center

We are not getting any mail in our boxes

n/a Points
2015-04-09 6:26 pm EST

Hits: 132
Every mailbox we have is empty and we are not getting mail from senders

You must login before you can ask a follow up question.

You must login before you can submit an answer.



30,400 Points
2015-04-09 6:44 pm EST

Thank you for contacting us about not receiving email. When I look at the MX Records for your domain (you provided privately), I noticed they are pointed to Google.

This means Google currently handles all the email transmissions for your domain. If you want your email to remain with them, you will have to create and manage the email accounts there.

Alternately, you can host email with by following our guide on Hosting your email with InMotion Hosting.

If you have any further questions, feel free to post them below.

Thank you,

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Social Media Login

Social Login Joomla

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!