InMotion Hosting Support Center

Spammed with emails claiming my account has been hacked

n/a Points
2019-03-28 7:05 pm EST

Hits: 122
The emails appear to come from my own email account, and claim the hacker has my password. They want either money or Bitcoin. I have changed my email password, and my main CPanel password, but I am still getting the emails. Does anyone know how I can block these emails?

You must login before you can ask a follow up question.

You must login before you can submit an answer.



3,862 Points
2019-03-29 2:39 pm EST

Thank you for posting your question regarding the Spam emails that you are receiving. I recommend configuring your domain to authenticate emails that are delivered over your domain and server. This is accomplished by setting up an SPF record in your cPanel. Once you have done that then emails that are spoofed using your domain name will no longer be allowed to be delivered unless sent from the server/IP address you indicate in your SPF record. You should also enable DKIM if you have not already done so.

I hope this helps!
Carlos D.

You must login before you can post a comment about this answer.

Like this Question?

Forum Login

You are NOT logged in. You can still browse our Support Center.

To participate within our Community Support Forum:

Need more Help?

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!