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I cannot access any Webmail accounts


lbox
Asked:
2019-01-31 4:30 pm EST

Hits: 43
I cannot access any Webmail accounts. After trying to access all of the accounts, we were welcomed by an 404 error page for each. We recently added the Cloudflare CDN to our site. We followed the inmotion directions, but obviously, something went awry... Any help would be appreciated.

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John-Paul
Staff
31,595 Points
2019-01-31 5:51 pm EST
Hello lbox,

Thank you for your question regarding issues accessing webmail accounts. Sorry to hear about the trouble you are having. When I test your site, it is not resolving to InMotion's servers. Due to this, I recommend checking your settings with CloudFlare. If all the settings are correct, you may be experiencing propagation due to the DNS change. This can take up to 24 hours to update globally.

In the meantime, you can still access your webmail directly on the server by going to the following server URL:
http://ecres239.servconfig.com:2096

Thank you,
John-Paul

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