InMotion Hosting Support Center

error message: unable to poll for new messages7

2012-03-02 5:40 pm EST

Hits: 2,031
I'm getting an error message "unable to poll for new messages on your HTTP server".

You must login before you can ask a follow up question.

You must login before you can submit an answer.



5,399 Points
2012-03-02 5:50 pm EST
Hi Gloria,

I'm not very familiar with the error message that you're receiving, but after some research it appears that you sometimes get this message when working with a Hotmail account.

<strong>Are you using Outlook to check your Hotmail email?</strong>
If Hotmail is somehow involved, Microsoft has a few articles to help with the error message that you are received.

I recommend taking a look at these articles, as one of them may be able to help:

<a href='' target='_blank'>OLEXP: Error Message: "Unable to Poll for New Messages" When You Use Hotmail with Outlook Express</a>

<a href='' target='_blank'>Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: '', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33</a>

<a href='' target='_blank'>OLEXP: "Unable to Poll for New Messages on Your HTTP Server" Error Message with Hotmail</a>

I hope this helps. Keep us updated on this issue by posting a comment at the bottom of this page.

- Brad

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!