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Email logs - where shall I find log on who, when, IP address, has open a connection

2013-05-22 12:36 pm EST

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as an administrator, I want to know which person is connected on the mail system, if the password has been changed, and from which IP address, the connection is done.

I suppose all these information are logged somewhere but I'm not able to see where are they.

Do you have a clue, thru the Cpanel or directly on the server.

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40,748 Points
2013-05-22 1:15 pm EST
Hello PatrickAlbaret,

This answer will depend on your hosting account type. If you're on a Business hosting account (shared server) you will not have access to this information. In order to get it, you would need to submit a verified email request to They verify accounts with either the AMP password or the last 4 digits of the credit card on the account.

If you are on a VPS or Dedicated server account, you will have the ability to go to your account using a shell. In order to get ALL of the information you are requesting, you would need to request root access. Here's a good article that summarizes the locations for error logs and other log files (such as the mail logs):

Summary of log files in cPanel

I hope this helps to provide the information that you need to move forward. If you require further assistance, please let us know!

Arnel C.

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