InMotion Hosting Support Center

Email Inbox and Outbox is not Working

n/a Points
2015-01-08 6:36 am EST

Hits: 466
inbox and out box empty how can I fix this.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



31,633 Points
2015-01-08 9:45 am EST

Thank you for contacting about your empty inbox and outbox. We are happy to assist you further, but will need some additional information.

What are you using to check your email? For example, are you using Outlook, Webmail, Mac Mail, etc.

Are you connecting using POP, or IMAP? You can see your specific email settings in cPanel.

Are you able to successfully send/receive email?

Are you getting any errors? What are they?

Also, I was unable to locate an account for you on our servers, but you may want to contact your host to ensure there isn't a server or billing problem.

If you have any further questions, feel free to post them below.

Thank you,

You must login before you can post a comment about this answer.

Like this Question?

Forum Login

You are NOT logged in. You can still browse our Support Center.

To participate within our Community Support Forum:

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!