InMotion Hosting Support Center

Email at Contact page on website not working.

2014-08-13 4:40 pm EST

Hits: 79
I have tried from 2 different computers to send myself an email from the contact page on my website and nothing comes through.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



41,498 Points
2014-08-13 5:08 pm EST
Hello Gbolles,

Sorry to hear about the email issues. I just tested the email account to make sure it was working. I tested a test email created on the account and also tested the only other email account there by sending it an email from Gmail. Both of my tests worked with no problem.

If you are looking for email to come from the form, then you may need to check the settings for the form. You will need to check to see how it is set up to send emails. If you want to make sure it works correctly, set it to use SMTP from the server. Find your email settings by going to How to Find Your Email Settings. The outgoing email settings are what you'll need for the form.

As I noted with the email tests, your email account is definitely operational. If you continue to have problems, please describe exactly what you're doing so that we can attempt to the duplicate the issue and investigate it further.

Kindest regards,
Arnel C.

You must login before you can post a comment about this answer.

Thanks Arnel for the quick reply. I will do as you suggested.
8 Points
2014-08-13 5:23 pm EST
Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!