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Delivery error 554 - SMTP error from remote mail server after initial


giovanigenerali
Asked:
2015-11-06 3:52 pm EST

Hits: 5,716
I'm receiving this error, my domain is enabled with DKIM and SPF.
I don't know if this issue is on the client server.
-------------------------------------------------------------------------------------------------
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

XXX@bradescoseguros.com.br
host mail2.bradescoseguros.com.br [201.18.41.26]
SMTP error from remote mail server after initial connection:
554 mail2.bradescoseguros.com.br
YYYY@bradescoseguros.com.br
host mail2.bradescoseguros.com.br [201.18.41.26]
SMTP error from remote mail server after initial connection:
554 mail2.bradescoseguros.com.br
------ This is a copy of the message, including all the headers. ------

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scott
Staff
43,761 Points
2015-11-06 4:11 pm EST
Hello giovanigenerali,

Sorry to hear you are having an issue with your email being bounced. You may want to check out our article on the 554 email error. As you can see, this error can be from many different things. If you have read that and still do not understand what could have caused it you may want to contact our Live Support team so they can look at the server logs for a specific reason.

Kindest Regards,
Scott M

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Ok Scott, thanks!
giovanigenerali
13 Points
2015-11-06 5:15 pm EST
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