InMotion Hosting Support Center

Currently trying to set-up eMail client. Sent mail ends up in server of previous Hosting provider. What needs to happen so that mail is properly directed ? Tha

rankis laptop
2013-02-19 4:08 pm EST

Hits: 344

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by User


43,761 Points
2013-02-19 4:59 pm EST
Hello rankis laptop,

The issue is that the domain you are testing is not yet pointed to our name servers. You can send email out since it is local to your server, however publicly, the domain is still pointing to your other host.

Once you point the domain to our nameservers ( and, within 24 hours the email addresses will function both ways.

Best Regards,
Scott M

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Social Media Login

Social Login Joomla

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!