What do you see when you try checking your email with webmail? Have you tried removing your account from outlook and setting outlook back up to check your email?
it took me a couple of hours to figure this out and I had tried everything in here. and I realized that non of these actually worked. others blame the isp....WRONG...others blame the hosting...WRONG... its purely microsofts glitch.
what u should try is this.
1. open your account settings.
2. go to data files tab and double click the email you have issues with.
3. copy paste the file directory on where your .ost file is for example this:
go and look for it in your hard drive. mine had 2 ost files for 1 email account.
so I deleted the newest ost file which was the XXXXX@XXXXXXXX.com (1)(3).ost. that way I only had the XXXXX@XXXXXXXX.com (1).ost left in the outlook folder.
I restarted my outlook and everything started working fine.
outlook recreated a XXXXX@XXXXXXXX.com (1)(3).ost
it started downloading all emails and synchronizing again. it took 20min to do so...but its working fine ever since.
I believe that the new updates affect the .ost files.
I hope this works for every one. cause I did see a lot of responses from other Microsoft techs that did NOT make any sense.
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