InMotion Hosting Support Center

Why Is My Drupal Site Loading Slowly?

Category: Drupal 7

2013-11-26 7:42 am EST

Hits: 2,301
since some months I have problems with server speed. Having several Drupal sites, the maintaining takes ages because of very slow server reaction. What is the reason for this? I assume it cannot be at my side, since I don't do anything different than before when it was almost instant. I have also the same internet connection, my internet speed is otherwise absolutely OK, any other site works just fine and bandwidth tests are showing high speed.
Thanks for help!

You must login before you can ask a follow up question.

You must login before you can submit an answer.



9,968 Points
2013-11-26 9:48 am EST

I am sorry to hear that your websites are loading slowly. This can be very frustrating, and we strive to keep our websites and email loading as quickly as possible.

There are many different things that can cause websites to load slowly. Even if other websites are loading quickly for you, it is possible there could be a networking problem between your network and our network that is causing the problem. Running a ping/traceroute test and providing the results to our support department ( will help determine if this is a possible cause.

Additionally, with regards to running Drupal, there are several steps you can take to optimize the website itself. This article will assist with some basic steps you can take within Drupal to improve the speed of your websites.

Please let me know if you have any further questions.

You must login before you can post a comment about this answer.

Maybe I wasn't clear enough;
the sites are loading fast. But when I am working on the sites as admin, I have to wait some times quite long (20-30seconds) for each change. I have some times even connection dropouts.
And again, ONLY if I'm loged in as admin.
11 Points
2013-11-26 10:13 am EST
Sorry, forgot; the ping test link doesn't work for me...
11 Points
2013-11-26 10:14 am EST

9,968 Points
2013-11-26 10:23 am EST
I apologize for the previous link. Here is the link I intended to include:

I still recommend checking that you have optimized your Drupal database as well. Our How to Optimize Drupal guide will go over this in the second section.

If you continue to have trouble after this, please provide the results of your ping/trace test to This is the best next step for us to troubleshoot any slow loading websites.

You must login before you can post a comment about this answer.

Like this Question?

Forum Login

You are NOT logged in. You can still browse our Support Center.

To participate within our Community Support Forum:

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!