InMotion Hosting Support Center

Problems with brazilian domain continues ...

Category: Domain Names

2011-11-08 12:09 pm EST

Hits: 9,742
Like Tim S. answered :

"Once the domain is added as an add-on domain, you should not get the error. By adding the domain as an add-on it then creates a DNS record on the nameservers for that domain."

Ok, I made it, and then try again to put the inmotion dns server as master and slave dns address.

But now, instead of receiving a unknown domain for the master and slave, I'm only receiving it for the master (weird ?).

It could take a long time to work (dns propagation) ? Or I'm missing something ?

Thanks for any help !

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by User


Tim S
13,821 Points
2011-11-08 12:18 pm EST
HI rbautomacao,

Thanks for posting. I'm more than happy to assist you. Anytime you make changes to DNS records, it can take 4 to 24 hours to propagate. I've looked into your account and it appears to be configured correctly but has not fully propagated yet. Please allow up to 24 hours for it to take effect. I've also looked at the name servers and do not see where you have updated them. If you have updated them to reflect inmotions nameservers then just allow it to fully propagate.

If you have not updated the nameservers, please do that at your current registrar. The nameservers for InMotion are:

If you have further questions or comments, please feel free to contact us.

Thank you!

Tim S

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!