InMotion Hosting Support Center

Billing information error when registering domain

Category: Domain Names

n/a Points
2013-10-23 12:36 pm EST

Hits: 504
When I tried to sign up for a new domain, it said "you do not have current billing information" and this is all. No more explanation. I suggest you add something that says, "if you cannot sign up for a new domain name, see messages/information under Account and Billing that may need to be addressed first" or something to this effect. This is NOT discussed in the tutorial. Thank you.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



30,216 Points
2013-10-23 1:07 pm EST
Thank you for your comment. Im sorry you had an issue with a lack of information in the domain registration tutorial. We agree and I have will add additional information to the tutorial. Thank you for bringing that to our attention.

Kindest Regards,
Scott M

You must login before you can post a comment about this answer.

Like this Question?

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!