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I cannot setup CNAME

Category: Domain Names

InMotionFans
n/a Points
Asked:
2014-05-12 1:46 pm EST

Hits: 35
My current set up is as follows:

http://kfc-tt-mobile.caribbeanroad.com points to http:://caribbeanroad.com/kfc-tt-mobile. On a server on DreamHost I set up a CNAME from http://m.kfc-tt.com/ to http://kfc-tt-mobile.caribbeanroad.com. When I check `dig http://m.kfc-tt.com/` everything seems to be set up correctly, however the domain doesn't resolve in the way I expect. Any help is greatly appreciated.

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scott
Staff
28,219 Points
2014-05-12 2:25 pm EST
Hello,

Thank you for your question. The server page you are seeing means that the CNAME has passed on the IP address of our server. The issue occurs when the server tries to resolve m.kfc-tt.com. This domain name does not exist on the server so it stops as far as it can get, which is the default server page.

Although it costs you an addon domain slot, adding m.kfc-tt.com as an addon domain and configuring the document root to be the kfc-tt-mobile solves the issue for you.

You should now be able to see the same page when using either kfc-tt-mobile.caribbeanroad.com or m.kfc-tt.com.

Kindest Regards,
Scott M

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