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Creating a subdomain on an add-on domain

Category: Domain Names

2013-08-01 3:55 pm EST

Hits: 5,117

I have the Launch shared hosting plan. During the sign up process, I also registered a domain name with InMotion. Now that everything for website1 has been setup, I want to focus on getting website2 running.

I already registered a domain name for website2 with another different registrar, so I created an add-on domain in my InMotion cPanel following these instructions:

I also want to create a subdomain on the add-on domain, but I'm confused.

Do I create a subdomain in my InMotion cPanel or do I create a subdomain using my registrar's control panel?

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30,400 Points
2013-08-01 4:16 pm EST
Hello standardtoaster,

Thank you for contacting us, this is a good question. You can create the subdomain in cPanel, however; since it is not registered with us, it will not function unless it is created with your registrar.

After your registrar creates the subdomain, they must point the 'A record' to your shared IP address.

Then allow up to 24 hours for the 'A record' to propagate.

If you have any further questions, feel free to post them below.
Thank you,


You must login before you can post a comment about this answer.

Thanks John-Paul.

And just to clarify, I need to create the subdomain the InMotion cPanel and create the same subdomain with my registrar? It's not either or; it's both need to be created?
38 Points
2013-08-01 4:30 pm EST
Hello Standardtoaster,

In order to be recognized on the internet in this format, DNS needs to be setup with your domain registrar . Prior to that , you will need create the subdomain in order for the subdomain to exist. You will need to create it in the cPanel first. If you look at the DNS settings (you can do this with the simple DNS editor or the advanced DNS editor) within your cPanel), you will see that the newly created subdomain will have an A record with an IP assigned to it. Use this information to add the entry in your domain registrar's DNS settings. You will need to make the same record that points to that IP address.

So, in short - yes, you will need to create the subdomain in cPanel and add the DNS entries with your domain registrar (where you are currently managing the domain's DNS).

Remember that any DNS changes that you add are going to require a small period of DNS propagation before it is recognized.

I hope that helps to clarify the question. If you have any further questions or need further assistance, please let us know.

Arnel C.
40,371 Points
2013-08-01 5:44 pm EST
I haven't found it necessary to make changes at the Registrar provided the name servers at the Registrar are set to Inmotion. I just create a s/domain for the addon in cpanel and it works as expected. - John G
3 Points
2016-02-05 7:48 am EST
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