InMotion Hosting Support Center

Addon domain is redirecting to a specific file

Category: Domain Names

2011-10-16 2:05 pm EST

Hits: 13,296
Hello, my addon domain of became broken after attempting to use simplescripts to save time while setting up a test social site.

now any use of the domain redirects to root/install.php

i've checked all the .htaccess files and can not find the culprit, I am now thinking it is an apache issue?


here is the .htaccess from the public root

# To set your custom php.ini, add the following line to this file:
# /home/yourusername/path/to/php.ini

# BEGIN WordPress

# END WordPress

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by InMotion Hosting staff


Tim S
13,821 Points
2011-10-17 9:09 am EST
hi ngbutler,

Thanks for posting your question. I'm more than happy to assist you with it today. I suspected it was a re-direct written in the .htaccess file in the add-on domains root folder. I renamed the .htaccess file to .htaccess.old and reloaded your website without error. I have renamed it back correctly, so when you visit the site it will still appear to not load correctly.

I would review the .htaccess rules you have to find the specific culprit.

Let me know if you need further assistance.


Tim S.

You must login before you can post a comment about this answer.



5,399 Points
2011-10-16 4:10 pm EST
Hi ngbutler,

When I visit your index.php file, the redirect loop does not happen:

I also tested index.html and index.htm, but those pages don't seem to exist.

What I'm thinking is that there is a bad redirect setup in your .htaccess file. Can you update your question or post in the comments the code that is in your public_html/.htaccess file?

- Brad

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!