InMotion Hosting Support Center

Account Renewal Cancellation

Category: Domain Names
2013-04-09 12:44 am EST

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I have received email renewal notices for an account that I thought I cancelled last year. The active subscriptions domains show up as "" and "". I do not want to renew these domains. Are they canceled, or will they cancel if not renewed? I do not want to renew them and I do not want automatic renewal. I no longer want these domains. Please let me know the status and how to make sure they are not renewed. Thank you. Michael Sawaya

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30,637 Points
2013-04-09 8:47 am EST
Hello Michael,

Thank you for your request. Since this is a public forum, for security purposes any personal requests should be directed to our Live Technical support department. They are available 24/7 365 days a year.

If you have any further questions, feel free to post them below.
Thank you,


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Hello fabio.tsuzuki,

Thank you for contacting us today. All Bill items autorenew by default, please contact Live Support, so they can assist you further.

Thank you,
30,637 Points
2015-05-11 12:52 pm EST
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