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Website not pointed to my nameserver (reseller)


davewest
Asked:
2014-05-17 6:10 pm EST

Hits: 27
I set up my domain www.sleepypawspetcare.com to point to my reseller account www.chescowebdesign.com. It now shows an inmotion screen with an ip address, but I cannot do anything with this domain and can't locate it anywhere in cpanel or whm

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scott
Staff
25,627 Points
2014-05-18 10:53 pm EST
Hello DaveWest,

The good news is, it sounds as if it is finding the server, but the bad news is it doesn't know what to do when it gets there. Do you have the domain sleepypawspetcare.com set up to point to chescowebdesign.com as a redirect within your cPanel? or did you set it up by changing the A record for sleepypawspetcare.com in your DNS?

You may need to also add the sleepypawspetcare.com as an addon domain in the chescowebdesign.com account. Be sure to set the root directory to be the same as the one for chescowebdesign.com.

Kindest Regards,
Scott M

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Scott,
Not sure if I am reading you right but it wouldn't be a redirect; it is a separate site. I have a resellers account (chescowebdesign.com is the main domain) and want to work on this site as well as move my other domains under the resellers account
davewest
13 Points
2014-05-27 6:59 pm EST
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