InMotion Hosting Support Center

One of the nameservers is not responding

2013-10-17 4:19 am EST

Hits: 1,363
Hi all, i added a addon domain yesterday following your domain name is registered with an Italian registrar and pointing to the ip (ping is ok) , but i can't reach my website from my browser...the report of tell me:
ERROR: One or more of your nameservers did not respond:
The ones that did not respond are:
what's wrong with this?

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11,186 Points
2013-10-17 8:12 am EST
Currently, our systems team is aware of issues with the nameservers that may effect some customers. I do, however, see your site responding without any issues because is responding just fine. The reason your site may have been showing as down can be due to propagation which can take up to 24 hours depending on your ISP. It is, however, working fine for me here.

As the reasoning for multiple nameservers is for redundancy, will respond normally causing your website to operate correctly. I have also made out systems team aware of the issue with your DNS records not being in in which they will be able to take a further look at the issue.

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Thanks for the reply Jeff! I had doubts about my configuration...and now i will be more confident in adding new domains...thanks a lot!
8 Points
2013-10-17 9:19 am EST
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