InMotion Hosting Support Center

nameserver requirements to .de domain name

2012-10-22 3:02 am EST

Hits: 1,393
Do your name server fulfill all requirements for a .de domain?
I am trying to point a .de domain to your name servers from Godaddy but it keeps failing. The domain is

Godaddy inform of follow requirements:
You must have two authoritative nameservers. You can verify if your nameservers are authoritative by visiting and entering the domain name and its nameservers to receive a reply. If the answer at ZoneCheck lists a non-authoritative answer at the top of the nameserver list, your nameservers are not authoritative. The nameservers in the domain name's zone file must match the nameservers you are trying to use, or your nameservers are considered non-authoritative.

Each nameserver must be on a separate class-C network. That is, the first three octets cannot be the same. For example, and are valid.

You must have a Start of Authority (SOA) refresh value between 10000 and 86400 seconds.

You must have a retry value between 1800 and 28800 seconds.

You must have a Time to Live (TTL) value between 180 and 345600.

You must specify a Mail Exchanger (MX) record that resolves to a valid mail server for the life of the domain name registration, not just for the registration itself.

Serial numbers for all nameserver zones for the domain name must match.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



5,889 Points
2012-10-22 9:23 am EST
Thank you for your question LarsBruun!

We visited the link they provided and checked our nameservers with the following information and the checked green "Check successful".

There are no known issues at Godaddy with our nameservers. If you can make sure the nameservers matched the ones that were just given to see if they are spelled correctly.

There were warnings when we checked it. 2 of the warnings say the nameservers cannot be recursive, which our nameservers are not recursive. The other error says "Retry value out of range" which is not significant for the nameservers to work normally.

Please check with Godaddy tech support to see if they can manually update the nameservers on there end. Unfortunately, there isn't anything we can do on our end, as the nameservers have to be set at Godaddy.


James R

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!