InMotion Hosting Support Center

How to access files on a Sub domain?

2012-02-29 12:32 pm EST

Hits: 3,789
I have pointed my domain ( to my flash website which i created using website.according to instruction i have changed my default Name Servers ( their Name servers and which is where my website is hosted. well when name server is changed i logically i wont be able access to files on
well for now i have to access to my files specially some html files therefor i created a sub domain ( i have uploaded some html files to this subdomain but the main problem is i cannot access to files any more.All the permissions were given for access as well.
Eg. i need to access
but i cannot access to this file by typing the address in browser. i cannot even ping
how can i access to my files ? i need to embed some html files in my website but the problem is accessing to those files!
thanks ahead for your help

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by User


Tim S
13,821 Points
2012-02-29 12:43 pm EST
Hi shervinNo4,

Thanks for posting your question. I'm more than happy to assist you. Since your domain is pointed away, you'd either have to have set up a DNS (A record) record pointing to your account here. Alternatively, you could access the files via your temp url. The temp url path to the form is:

If you need further assistance please feel free to contact us.


Tim S

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Social Media Login

Social Login Joomla

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!