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data backup request for 2 data bases

Category: Databases

n/a Points
2013-11-08 2:03 pm EST

Hits: 594
i submitted a request for a database to be backed up. I now see the damage I caused effected two of my databases and need a 2nd one backed up as well. I tried to submit through the "request data restoration" link but it only accepts one request at a time. Please advise on proceeding - I'm trying to save time.

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40,371 Points
2013-11-08 2:20 pm EST

Sorry to hear about your problem with the restore request. In order for us to do anything about we would need to know who you are, then we can manually ADD your request. However, if you wish to do it yourself, then you can contact live technical support. Since it is a restore issue and you are trying to modify or add to an existing request, I would advise that you contact them through phone or chat so that they can immediately edit your request. Restorations from backup are time sensitive, so you should contact them immediately. You will need to verify the account with either the last 4 digits of the credit card on the account, or the Account Management Panel (AMP) password.

Arnel C.

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