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cPanel says MySQL server is offline

Category: Databases

2013-03-07 5:39 pm EST

Hits: 2,627
MySQL server is offline therefore I can't access my wordpress sites? Why would it be offline and what can I do to resolve?

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40,371 Points
2013-03-07 6:28 pm EST
Hello Acolton33,

I'm sorry to hear you're having problems with your website. I did check the site and the issues that were affecting the server have been resolved. If you're still having issues with accessing it, please contact live support and be ready to verify the account and also provide a ping/traceroute diagnostics so that they can see where the problem is occurring. Here's information on the ping/trace:

Runninng a ping/traceroute

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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