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Why can't I access cPanel?

Category: Cpanel

2012-01-20 12:11 pm EST

Hits: 2,400
I am unable to log into the Cpanel or acess the server via FTP. I have tried multiple browsers with no sucess. I followed a link you posted, and was unable to login.

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Best answer chosen by InMotion Hosting staff


Tim S
13,821 Points
2012-01-20 12:28 pm EST
Hi wchanter,

Thanks for posting your question. That link was for that specific user to access cPanel. You should be able to access cPanel through your AMP account. When you try to access cPanel, you should be using:

<a href=""></a>

Here's a link to our article on <a href="">how to log into cPanel</a>.

Are you getting a specific error message? If you need further assistance please feel free to contact us.


Tim S

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