InMotion Hosting Support Center

Trying to access webmail and cpanel

Category: Cpanel

2013-07-01 12:18 pm EST

Hits: 1,881

when trying to access webmail via:

and CPlogin via:

The page does not load. What am I doing wrong?

You must login before you can ask a follow up question.

You must login before you can submit an answer.



9,968 Points
2013-07-01 12:30 pm EST
Hello alwayzturntup, and thanks for your question.

If you are having issues accessing cPanel or webmail, this is more than likely due to the location you're at blocking the necessary ports that these services use:

ServiceStandard portSecure portProxy subdomain

I wrote an article on how to bypass firewalls with cPanel proxy subdomains that goes over how you should still be able to access these services using special cPanel subdomains, which use the standard port 80 that normal website traffic goes over. So if you can get to this page, you should be able to get to those services.

So just give these URLs a shot and see if you're still having issues:

Alternatively, you should be able to open the ports mentioned above in your firewall, and that should allow the /cpanel, and /webmail URLs to also function.

Please let us know if you're still having any issues at all.

- Jacob

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!