InMotion Hosting Support Center

Switching Themes Broke Cpanel

Category: Cpanel

2013-04-23 9:40 am EST

Hits: 1,800
I switched from the fault to the "x" theme in Cpane and now I can't access it at all. Here's the error I get:

Not Found

The server was not able to find the document (./frontend/x/index.html) you requested.
Please check the url and try again. You might also want to report this
error to your web hosting provider.

Thanks in advance,


You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by User


43,761 Points
2013-04-23 10:18 am EST
Hello Jeff,

When changing your theme in the cPanel, you would normally simply follow the instructions found in this article:
Changing your cPanel Style.

If you are now trying to get into the cPanel and getting the error, you will want to contact our Live Support Department for further assistance. To do so, you would need to contact our Live Support department (open 24/7) with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Best Regards,
Scott M

You must login before you can post a comment about this answer.

Thanks, Scott. I'll call in now.
8 Points
2013-04-23 10:20 am EST
Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!