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Perl modules are not seen

Category: Cpanel

2014-08-15 7:08 am EST

Hits: 404
I've installed several Perl modules on my dedicated server that are needed for my YaBB 2.6 forum. The program sees some of the modules, but not some of the others. I've reinstalled them and still no luck. In particular, DateTime::TimeZone is not seen. This is affecting the clock for the many time zones that our group encompasses.

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Additional Perl modules that are installed but not 'seen' by the program are as follows: Crypt::SSLeay; Compress::Bzip2; Net::SMTP::TLS;
11 Points
2014-08-15 07:44 am EST
The information that I get back from my Perl Module check program is as follows: Can't locate DateTime/ in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . ./Modules)

Can't locate Net/SMTP/ in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . ./Modules)

Can't locate Compress/ in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . ./Modules)
11 Points
2014-08-15 07:46 am EST



43,761 Points
2014-08-15 8:25 am EST
Hello Gstahl,

The Perl modules should be available if they have been installed correctly. If you are certain they have been and are still not seeing them, this may have to do with a server configuration or other mismatch. In that case, you will want to contact our Live Support team so they can check your particular setup.

Kindest Regards,
Scott M

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I put in a ticket and a description of the issue via my AMP.
11 Points
2014-08-15 8:29 am EST
I should also add that several other modules that I added are 'seen' by the software, it is just these several that are not 'seen'. I'm sure there is a server configuration issue most likely, since some of them work and others don't
11 Points
2014-08-15 8:31 am EST
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