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No files in file manager

Category: Cpanel

InMotionFans
n/a Points
Asked:
2016-11-10 10:56 am EST

Hits: 53
When i login cpanel with phone everything is ok. But when i login with computer there is no file in file manager

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John-Paul
Staff
31,633 Points
2016-11-10 11:17 am EST
Hello,

Thank you for your question regarding files not viewable on a computer. We are happy to help, but will need some additional information to replicate the issue.

What type of operating system are you using? For example, are you running Windows, OSX, or Linux, etc.

What browser are you using? Such as Chrome, Firefox, Safari, Opera, etc.

Thank you,
John-Paul

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I tried with with windows chrome,opera and mozilla and alsa i tried with kali linux chromium and ice weasel but the result is same. Although with mobile browsers i can see my files
Sharifli
3 Points
2016-11-10 12:26 pm EST
In my tests, I am not able to replicate this issue. I recommend contacting Live Support so they can test within your specific account.

Thank you,
John-Paul
John-Paul
31,633 Points
Staff
2016-11-10 2:41 pm EST
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