InMotion Hosting Support Center

Manually installed Prestashop over a Softaculous installation

Category: Cpanel

2014-03-20 3:05 pm EST

Hits: 250
I installed Prestashop just before version was available in Softaculous.
Then I MANUALLY deleted the installation at /public_html, and uploaded and installed version (I used Cpanel File Manager to do all this mess...)
So now I have a Prestashop installation running, but my Softaculous panel ("Application Installs") shows "Version", and warns that an update is available - to!

How can I update just this info inside Softaculous? I cannot "Remove" the installation, because it will delete my real installation. And I cannot edit the installation info (it returns automatically to the page).


You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by User


9,968 Points
2014-03-20 3:25 pm EST
Hello Ricardo, and thanks for your question.

To clean up your Softaculous install, what I was able to do was simply delete your hidden .softaculous/ directory on your account by making sure I was showing hidden files in the File Manager. This would make the server once again think that you haven't installed anything with Softaculous previously.

Then I simply logged into Softaculous with a now clean slate, then searched for PrestaShop. On that page, instead of installing like you normally would, I just clicked on the Import tab, then imported your manual version, and that's the one you should now see reflected in there.

Please let us know if you had any other problems or questions!

- Jacob

You must login before you can post a comment about this answer.

Thanks Jacob, it worked like a charm! And just 20 minutes for a thorough response, WOW! You just set the bar very high for Prestashop! :-)
8 Points
2014-03-20 3:49 pm EST
Hello Ricardo,

Glad that did the trick for you, and you're welcome!

Let us know if you run into any other issues at all!

- Jacob
9,968 Points
2014-03-20 3:51 pm EST
Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!