InMotion Hosting Support Center

InvoicePlane is not functioning properly

Category: Cpanel

InMotionFans
n/a Points
Asked:
2017-06-19 7:44 am EST

Hits: 71
Hi,
We are trying to use InvoicePlane... is an script packaged by Softaculous. But from last update, we are stopped in login page. It seems that cannot connect to database.
I know that you are not responsible of quality and accurancy of Softacolous software, but maybe you know what's happen about this issue.
Thanx in advance.

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OTHER ANSWERS

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John-Paul
Staff
31,633 Points
2017-06-19 8:50 am EST
Hello,

Thank you for your question regarding issues with Invoice Plane. I recommend enabling debug mode, as it may provide a more specific error message. As a test try renaming your .htaccess file, for example to ".htaccess.old".

Also, here is a helpful link to the official InvoicePlane Update guide.

Thank you,
John-Paul

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