InMotion Hosting Support Center

I'm having an issue accessing cPanel & WHM. The message I see is "In order to access the interface, you will need to make sure that the software license on this server is active and installed." According to previous questions shown on your site, it looks

Category: Cpanel

2013-07-17 10:31 pm EST

Hits: 5,034

You must login before you can ask a follow up question.

You must login before you can submit an answer.



9,968 Points
2013-07-18 10:53 am EST
Hello Greg, and thanks for your question.

Unfortunately it looks like the entire contents of your message was entered into the subject of your question and so was cut off.

It sounds like your cPanel licence needs to be either renewed or activated, you can simply submit a request for this to be done to by including your server name, since it looks like the email address you've submitted this post under doesn't seem to be in our system so I can't find it.

Please let us know if you have any further questions at all.

- Jacob

You must login before you can post a comment about this answer.

Like this Question?

Forum Login

You are NOT logged in. You can still browse our Support Center.

To participate within our Community Support Forum:

Need more Help?

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!