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I cannot log into WHM and CPANEL

Category: Cpanel

InMotionFans
n/a Points
Asked:
2014-06-02 2:05 pm EST

Hits: 53
When I type in my cPanel or WHM username and password they are not being accepted. I Try to reset it via AMP but still dont work

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John-Paul
Staff
31,633 Points
2014-06-02 2:31 pm EST
Hello,

Thank you for your question. Since cPanel and WHM share a password, following our guide on resetting your cPanel password in AMP, should reset both.

If it did not work, there may be a issue; please contact Live Support, so they can assist you in resetting the password, and investigate the problem further.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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