InMotion Hosting Support Center

fantastico mysql connect

Category: Cpanel

2012-01-05 8:40 am EST

Hits: 629
i am not able to install any fantastico, giving me error of mysql connect access denied

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by InMotion Hosting staff


Tim S
13,821 Points
2012-01-05 9:18 am EST
Hi Benji,

Thanks for posting your question. I'm more than happy to assist you today. I've escalated this to a higher tier of support for review. We've verified that MySQL is currently running on the server and looking into other reasons for the issue.

The likely issue is your MySQL information is not synced with your account. The easiest way to correct this is to change your cPanel password. This will cause your passwords to sync correctly. I hope this helps!

<a href="">How to change your cPanel password</a>

If you need further assistance please feel free to contact us.


Tim S

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!