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cPanel not updating?

Category: Cpanel

2013-03-24 10:55 am EST

Hits: 433
I've been with InMotion for a little over a week. Since then, it seems as if the reports in cPanel have not updated, specifically raw access logs and awstats. I've seen it go a day or so before, but never this long. Any thoughts or ideas?

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9,968 Points
2013-03-25 12:44 pm EST
Hello Sinking, and thank you for your question.

I apologize for the inconvenience, it looks like the statistics programs had not yet been properly setup on your VPS yet. I have gone ahead and manually run your stats to catch them up to date, and they should be able to keep up to date on their own now.

Please let us know if you continue to experience any issues at all.

- Jacob

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