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cPanel login (new account) and Security Certificate

Category: Cpanel

InMotionFans
n/a Points
Asked:
2016-12-05 11:16 pm EST

Hits: 42
Hello! I just signed in for the first time to my cPanel, and I get the warning "There’s a problem with this website’s security certificate". Is this a temporary thing until I get my website situated? The security "check" comes up in Firefox and in Edge as well.

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christopherm
Staff
11,130 Points
2016-12-06 9:59 am EST
Hello,

Thank you for your question about the SSL warning in your browser. While logging into cPanel, this is normal. This warning occurs because the SSL on the server is self-signed. This means it is encrypted but not validated with a third party service. We have a full guide that explains the SSL warning in more detail.

For Firefox, you can click on "Advanced" to trust the self-signed certificate. The browser will remember this and you should not see the warning again.

Best,
Christopher M.

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