InMotion Hosting Support Center

cPanel License Expired

Category: Cpanel

2013-09-29 11:39 am EST

Hits: 362
Today suddenly when I log in to my cPanel, it says the cPanel license activation is required. Here is the full message.
Thank you for installing cPanel.
This server is currently not licensed. Please contact the server administrator. Other services available on this server such as web services are likely functioning normally. (Cannot read license file)
Once the license on this server is active, you will no longer see this message. If you have installed a license since loading this page, click here to reload.

I know what exactly is this problem. But my question is why inmotion hosting is so irresponsible for its customers like me who pay thousand of bill to inmotion hosting. When I tried to get help from chat support, the chat support would transfer one to another. What the f* is this. And then the message comes up that the next technical support person will be in 85 minutes sh*t.

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11,186 Points
2013-09-30 7:51 am EST
From taking a look at your account, it does appear that an individual with technical support was able to resolve the cPanel license issue. I apologize for any delays you may have been experiencing when trying to contact them.

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