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can't log in to Cpanel, and it redirects me to another server

Category: Cpanel

rj2j22@hotmail.com
Asked:
2017-02-28 8:32 pm EST

Hits: 19
Hello,
I'm working on a website and I've logged in with a different computer and my wordpress theme is not even installed anymore. Also, overtime i log into Cpanel it directs me to another server and makes me log in over and over again. The webpage was almost done now when i go to it it's all black and most of the content is all lost. What am I doing wrong? How can I just go into Cpanel and it open my Wordpress theme?

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Arn
Staff
42,973 Points
2017-03-01 1:29 pm EST
Hellorj2j22@hotmail.com,

Sorry for the problem with logging into your cPanel. We need a little more information about what you're using to login to the cPanel so that we can investigate the issue. Can you please provide the URL that you are using? Also, if you wish for us to investigate your webpage, please describe the process you're using to update your website. Are you using a free theme? Or are you using a paid theme? If you see any errors, we can also use that information.

Please provide us a little more information and we can investigate the problem.

If you have any further questions, please let us know.

Kindest regards,
Arnel C.

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