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cant load my website

Category: Cpanel

InMotionFans
n/a Points
Asked:
2014-10-13 12:06 am EST

Hits: 45
I have loaded my index.html doc but the site does not load? This is my first time with your CP. I also can not get my FTP to connect. I have pointed the dns to the correct place.
www.**************.com

Regards Mike

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John-Paul
Staff
31,633 Points
2014-10-13 9:21 am EST
Hello Mike,

Thank you for your question. I tested your site, and it is loading for me at this time. You may have been experiencing propagation, or need to clear your browser cache.

But, I did notice an issue with your DNS:

Name Server: ns2.inmotionhosting.com
Name Server: ns3.whois.com
Name Server: ns4.whois.com
Name Server: ns.inmotionhosting.com

As you can see there are 2 incorrect nameservers listed. You should just be pointed to:

Name Server: ns.inmotionhosting.com
Name Server: ns2.inmotionhosting.com

Here is a link to our guide on Updating Your Domain's DNS / Nameservers .

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

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