InMotion Hosting Support Center

Cannot login to cPanel

Category: Cpanel

bronwynclee
Asked:
2015-02-26 4:36 pm EST

Hits: 197
My sign in details are correct but I still can't sign in. Please advise how to rectify.

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John-Paul
Staff
30,400 Points
2015-02-26 4:50 pm EST
Hello bronwynclee,

Thank you for contacting us today. We are happy to help but will need some additional information.

What happens when you attempt to login to cPanel? For example, do you get an error? What is the error?

Have you tried logging in from http://cpanel.example.com ? (Be sure to replace example.com with your actual domain)

Have you tried resetting your cPanel password from AMP (Account Management Panel)?

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

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