InMotion Hosting Support Center

AWStats not showing up on

Category: Cpanel

2012-01-17 5:53 pm EST

Hits: 5,233
I parked an additional domain on my account ( it's been live and active for a week now with 1400 views since launching last week. However, when logging into the cPanel and checking AWStats, there is no data being collected on this domain. I also don't see a way for me to add the domain to the stat log. I would like to be able to view stats via AWSTATS about this domain.


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Best answer chosen by InMotion Hosting staff


1,344 Points
2012-01-17 6:17 pm EST
Hi btsander,

I'm sorry you're having trouble <a href="">viewing AWStats</a> for your Addon domain. While the logs or normally updated every 24-36 hours, it is a background process and other processes may take higher precedence. I have manually started the process of updating the logs for your account and you should be able to view the updated information shortly. The process usually takes 30-60 minutes. If at any time you have any trouble viewing your stats, please feel free to send an email to our Support Team: to update your logs.

Please let us know if you have any additional questions or need further assistance.


Christi N.

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